SUMMARY

In addition to the reported overpayment of Unemployment Insurance program benefits on April 29, 2020, DWD likely overpaid program benefits on April 28. Although DWD provided us information indicating that it recovered $19.6 million in duplicate payments it made on April 29, it has not attempted to recover all overpayments it likely made on April 28 and April 29. Actions taken by DWD on April 30 may have also resulted in DWD overpaying and underpaying unknown numbers of individuals. We include recommendations to increase the accuracy of program payments.