SUMMARY

In March 2017, we submitted a Freedom of Information Act request to the federal Centers for Medicare & Medicaid Services for information related to certain investigations involving the Wisconsin Veterans Home at King (King). According to the information we were provided in 2019, the Department of Health Services (DHS) conducted a total of 90 investigations based on incident reports and complaints that it received from 2012 through 2016 involving the four skilled nursing facilities at King. DHS substantiated allegations in 40 of these 90 investigations (44.4 percent). It issued 22 citations to address deficient King practices or policies that it identified in 11 investigations.