RECOMMENDATIONS

Department of Employee Trust Funds
Report 21-14 | September 2021

The Legislative Audit Bureau makes 3 recommendations to the Department of Employee Trust Funds.


We recommend the Department of Employee Trust Funds:

  1. work with the third-party administrator of the Employee Reimbursement Accounts/Commuter Benefits program to ensure appropriate steps are taken related to the three inappropriate claims we identified; (p. 38)
  2. work with the third-party administrator of the Employee Reimbursement Accounts/Commuter Benefits program to evaluate and improve controls to ensure Employee Reimbursement Accounts/Commuter Benefits program claims are substantiated; and (p. 38)
  3. improve its monitoring of the Employee Reimbursement Accounts/Commuter Benefits program third-party administrator and its subservice organizations. (p. 38)