Prospective employers commonly require applicants to supply names of previous employers for the purpose of contacting those previous employers to obtain information about the applicant. However, former employers are often hesitant to provide information about prior employees due to the perceived risk of potential liability. Instead, former employers have shifted toward practices to minimize such risk—for example, declining to respond or providing a neutral response with limited information, such as name, position, title, dates of employment, and salary.
While Wisconsin law presumes that an employer makes references in good faith and the law provides protection from liability for such good faith references, the presumption of good faith can be rebutted, and, depending on the circumstances, an employer could be held liable for making a reference. This issue brief summarizes current law related to employment references, including the most common legal claims related to references that could result in liability for an employer.