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State Reaches Settlement with DirecTV

Attorney General J.B. Van Hollen announced recently that Wisconsin has reached settlement with DirecTV regarding allegations that the company engaged in deceptive advertising. As part of the settlement, DirecTV has agreed to provide restitution for injured Wisconsin customers; pay the state $185,000 in penalties; and change its marketing practices. Wisconsinites affected since January 1, 2007 who have been enrolled or reenrolled in programming packages without their consent; did not receive promised cash-back incentives; or were not adequately informed about the availability of pricing promotions are among those eligible for restitution under the settlement. Affected customers should try to resolve disputes with DirecTV first, which is required to resolve consumer complaints under the settlement, and if unsuccessful, can file a complaint by June 9, 2011 with the Wisconsin Department of Agriculture, Trade and Consumer Protection by calling 1-800-422-7128. For more information about the settlement and those eligible for restitution, click the link above.