Madison Office: 122 South, State Capitol  Phone: (608) 266-7745  E-mail:
New Medical Transportation Manager Town Hall Meetings
On April 11, the Department of Health Services (DHS) announced a new contract with Medical Transportation Management, Inc. (MTM) to manage non-emergency medical transportation services for certain Medicaid and BadgerCare Plus members.  This contract will take effect on August 1st, at which time MTM will take over transportation services from the current provider, LogistiCare.
As Wisconsin transitions Medicaid and BadgerCare transportation management from LogistiCare to MTM, town hall meetings with representatives from both DHS and MTM have been scheduled to help answer questions about the changes.  DHS is offering this meeting for members, providers, stakeholders, and advocates to learn about MTM’s plans to implement the improved Non-Emergency Medical Transportation (NEMT) policy. 
Medicaid and BadgerCare Plus members who can get non-emergency medical transportation to covered appointments should continue to call 1-866-907-1493 (or TTY 1-866-288-3133) to schedule their rides. The phone number that members use to schedule rides to covered services will not be changing.
The nearest meeting in our area will be held in Eau Claire on Friday, June 28th at the Skybox Banquet Room in the Metropolis Resort, 5150 Fairview Drive.  To make reservations, please visit