Automated Teller Machine (ATM) Issues
Compiled by Rose Arnold, October 2000
[Return to LRB Publications Page]

Analysis of 1999 Federal Reserve Bank Fee Research. Independent Community Bankers of America, 2000. (332.13/In21) "The biggest and most noteworthy finding in this annual study is that the larger nationwide and regional banks continue to charge more for all fees and services, including ATMs, than the smaller and medium–sized institutions." — p.1  http://www.ibaa.org/fee_study/fee_study_fr.html

"ATM Fees". Kelly Anders and Justin Howery, National Conference of State Legislatures, Legisbrief, vol.8, no.34, August/September 2000. (328/N21h/2000/v.8 no.34) "Fees and surcharges on ATM transactions can result in two charges for a single transaction. ATMs became common in the 1970s and ’80s when banks moved to cut costs by shifting the work of human tellers to machines." — p.1

ATM Safety Report. Illinois Office of Banks and Real Estate, [2000]. (332.13/IL6) Report on study of one secure method of ATM usage by consumers: the reverse PIN safety system.  http://www.obre.state.il.us/ (Click: "Search OBRE Website" Search for: "ATM".)

"ATM Surcharges". David Thorp, NCSL Legisbrief, vol.6, no.22, April/May 1998. (328/N21h/1998/v.6, no.22) "The number of ATMs has increased from 89,000 to 119,000 in a little over a year. The number of ATMs imposing surcharges increased 320 percent, from 15,400 to 64,400." — p.1

ATM Surcharges and the Expansion of Consumer Choice. John Charles Bradbury, Cato Institute, 1998. (332.13/B72) Discusses the position of the banking industry on ATM charges. Operating ATMs is expensive for the banks. Imposing a ban on ATM charges would only serve to deny an important timesaving option to customers who are willing to pay for the convenience. — p.1.  http://www.cato.org/pubs/briefs/bp-036.html

ATMs: Always Taking Money, a Fourth PIRG National Survey of ATM Surcharging Rates; April 1, 1999 - the Third Anniversary of ATM Surcharging. Public Interest Research Group, 1999. (332.13/P96) This publication suggests consumers should contact their state and federal representatives for legislation to eliminate or control undue ATM fees which continue to increase.  http://www.pirg.org/reports/consumer/atm99/index.htm

Automated Teller Machines. U.S. General Accounting Office. (332.13/X) Pt.1, Issues Related to Real–Time Fee Disclosure. 2000. Discusses the different types of fees that are being charged for the use of ATMs, and when and how the consumer is notified. Pt.2, Survey Results Indicate Banks’ Surcharge Fees Have Increased. 1998. Survey results indicate banks’ surcharge fees have increased for the use of ATMs.

"Bricks or Clicks? Consumers’ Adoption of Electronic Banking Technologies". Jane Kolodinsky and others, Consumers Interests Annual, 2000. (332.13/K83) "Presents a study which explored the factors associated with consumer’s use of electronic bank technologies with emphasis on capturing the effects of consumer attitudes in the adoption process. Methodology; Results; Discussion and conclusions." — p.1

"The Electronic Fund Transfer Act - A Departure From Articles Three and Four of the Uniform Commercial Code". Jack B. Siegel, Wisconsin Law Review, 1980, no.5. (332.13/Si1) Discusses new rules which led to acceptance of ATMs by the general public.

From Paper to Plastic: The Electronic Benefit Transfer Revolution. U.S. Department of the Treasury, Financial Management Service, 1990. (332.13/X3) Description of potential consumer uses of electronic fund transfer, particularly ATM cards, food stamps and other possible welfare programs.

"ATM Surcharges Now the Norm Despite Outcry from Consumers", Helen Stock, American Banker, November 23, 1999, vol.164, no.225.

"[California] ATM Ruling May Mean Fees Are Here to Stay", Matthias Rieker, American Banker, July 10, 2000, vol.165, no.130.

"Customized Ads, Coupons Coming To ATMs?", W.A. Lee, American Banker, September 5, 2000, vol.165, no.170.

"Eye–Scanning ATMs in Texas Ace Their First Test in U.S.", Helen Stock, American Banker, December 20, 1999, vol.164, no.242.

"9 States Back California Cities’ Ban on Surcharges", Helen Stock, American Banker, February 4, 2000, vol.165, no.24.

"Smaller Banks Sum Up Prospects Over ATM Fees". B.Z. Khasru, Fairfield County Business Journal, vol.39, no.10, March 6, 2000.

"Wells Fargo To Web–Enable 6,300 Machines". Russel Redman, Bank Systems & Technology, vol.37, no.7, July 2000.

"You Want Fries With That? From Its Humble Origin As a Personal Computer With a Safe Attached, the ATM Is Morphing Into a Multifunction Kiosk". Melynda Dovel Wilcox, Kiplinger’s, vol.54, no.10, October 2000.

Clippings: (Noncirculating; available for use in the library; clippings prior to 1981 are on microfiche)

• Branch, chain, group, area and intrastate banking services; electronic fund transfer: ATMs: 332.13/Z

Related Web Sites:

http://www.stopatmfees.com
Maintained by the state Public Interest Research Groups. The mission of this web site is " . . . to stop banks from charging excessive fees for using ATM machines."

http://www.bankrate.com
Search this site for information on ATMs, ATM surcharges and ATM fees. One example of the articles available on this site is: "New ATMs Put Movies Where Your Money Is". Jay MacDonald, bankrate.com, July 18, 2000.

http://www.atmmagazine.com/
An online guide to news and information about the automated teller machine industry. Offers message boards, classifieds, links, and a virtual trade show.

http://www.americanbanker.com/PSUser/
Covers news and articles for the professional in American banking. Discusses regional banking, mortgages, investments, credit cards, regulators, and profiles of banks as well as ATM issues. This site requires a paid subscription, but offers a free trial subscription to first–time users. Materials available include:

"Technology vendors and banks are testing systems that let ATMs produce customized advertising and coupons", American Banker, special issue, September 5, 2000 vol.169, no.166, p.8.

http://www.policy.com
Searches for "ATM" and "ATMs" on this site produce lists of hyperlinks to recent articles about ATMs, including:

"ATM Fees: The Price for Convenience", Consumer Bankers Association, January 1, 1999.

"President Clinton Unveils ‘First Accounts’: Bringing the ‘Unbanked’ Into the Financial Mainstream", White House Office of the Press Secretary, January 13, 2000.

"What’s Wrong with ATM Surcharges?", ATM Surcharges, January 1, 1999.